On March 10, the Center for Effective Government released a report card grading federal agencies on their implementation of the Freedom of Information Act. The overall results were disappointing: no agency earned a top overall grade of an A, and half received failing grades. The good news is that in each of the three performance areas we investigated, at least one agency earned an A.
The idea behind the U.S. government-run website Recalls.gov represents the best, most practical qualities of the Internet: to help consumers with valuable, timely, up-to-date recall information. Spanning six federal agencies, Recalls.gov aims to be a 'one-stop shop' for consumers concerned about the safety of the products they buy for themselves and their families. It is supposed to make finding recall information easy and efficient. However, the intentions of Recalls.gov are severely hampered by poor implementation, resulting in an unusable, inconvenient website.